Customer Service:

+44 (0)121 523 5024

Mon-Fri 9am - 5pm (exc. Bank Holidays)

Frequently Asked Questions

Is the WatchBot easy to set up?

Using the supplied step-by-step user manual, you should be able to set up your camera with ease. In addition, you also have instant access to the WatchBot Video Tutorials.

If you do experience difficulties, we have a dedicated technical support team to help you through the set up process.

Does it have any warranty?

Yes, all WatchBots come complete with a full 12 month warranty. In the unlikely event that your camera develops a fault, we will fix or replace it for you immediately. In addition, all our products come with a 100% money back guarantee (within 7 days) so that you can test the camera for yourself risk free.

Do I get any after sales support?

Of course you do. We strive to provide all our customers with an excellent level of Customer Service before and after the sale. So no matter how big or small your query, we will be more than happy to assist you and make sure that you get the most out of your purchase.

Can the WatchBot be used to record?

Yes, WatchBot can record to any connected device, or to the optional Micro SD card.

Is the WatchBot easy to use?

Yes, once the camera has been installed you will find it really easy to use. You can control the camera from the dedicated application, using either a smartphone, a tablet or your computer. WatchBot has a user friendly interface so you can control the camera and record with ease.

Do you need an internet modem/router?

You will need a router to set the camera up and to access the camera remotely.

What is the range of the Wi-Fi connection on the WatchBot?

The range of the Wi-Fi all depends on its surroundings and router placement within the home. The maximum range is up to 20 metres, we recommend using the camera between 5 & 15 metres for the best connection.

If you have any further questions, please do not hesitate to contact a member of our friendly support team or call us on +44 121 523 5024 (9am-5pm BST, Mon-Fri).

Technical Support

We have a dedicated technical support website - please visit

If you need to speak to customer services, please call +44(0)121 523 5024

Get your WatchBot TODAY!



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